What is BorrowFuel?
BorrowFuel is a fuel-now, pay-later product. Eligible customers buy fuel at partner stations and repay the outstanding amount by the due date shown in the app or web portal.
Is unused fuel litres something I owe?
No. You only owe the cost of fuel actually dispensed, plus any disclosed service charge and, if you miss the due date, overdue interest.
When is repayment due?
Each facility has a due date set when credit is granted (the tenure shown in your account). You can repay early. There is no extra charge for paying on or before the due date.
What happens if I miss the due date?
From the next Lagos calendar day after your due date, simple daily overdue interest may be added at the rate disclosed in the app. It is a fixed percentage of your original fuel purchase, not a new percentage of a growing balance. Charges stop when the outstanding is fully repaid, and they are capped as described in the Consumer Credit Agreement.
How do I repay?
Open the customer app or web portal and use the repayment checkout. Keep your receipts.
How do I delete my account?
Use Profile → Delete account in the app, or follow the steps on the Delete Account page.